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Beyond the Script

Beyond the Script

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Insights from our podcast series on AI reshaping patient care, pharmacy workflows, and pharma engagagement.

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AI in Patient Engagement

AI in Patient Engagement

In this episode of Beyond the Script, titled "AI in Patient Engagement," I explore the evolving landscape of patient engagement in healthcare alongside guests Vinod Subramanian, Chief Operating and AI Officer, and Kayleigh Simon, SVP of Global Product at MedAdvisor Solutions. We delve into how AI is transforming patient interactions, emphasizing the need for empathy and personalization. Vinod shares insights on the importance of humanizing patient engagement to improve health outcomes, while Kayleigh highlights the role of technology, such as telehealth and wearables, in enhancing patient experiences. We also discuss the critical balance pharmacies must maintain between transactional care and building meaningful patient relationships. Join us as we uncover the impact and value of patient engagement strategies in today's complex healthcare system.