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We protect your health data

Over 3 million people across the globe trust us with their information. We invest in building a robust platform where your data is secure and protected.

Committed to security and compliance


Key Security Features

Data Security

MedAdvisor is keenly committed to the protection of customer information through a comprehensive information security program. Our Information Security Management System has been certified as compliant by ISO 27001, the global gold standard for information security management. We know that guardianship of health information requires the most stringent privacy and security standards and have forged our program on the foundations of the Australian Privacy Principles, the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR).

Data privacy

MedAdvisor employs a “Privacy by Design” framework across all system development and deployment to ensure full integration of privacy requirements, including data minimization and anonymization where feasible.

Data sharing

As part of MedAdvisor’s mission to simplify medication management and improve health outcomes, aggregated and anonymized data may be shared with third parties.  For example, to enable patients to receive communications about the medications they have been prescribed.

Data encryption

All data is encrypted using 256-AES encryption, one of the strongest block ciphers available.

Data availability

MedAdvisor’s platform is hosted within your region and all data is continuously replicated across multiple availability zones to ensure maximum availability of services.

Frequently Asked Questions

Privacy Policy & Data Information

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