Rewriting the Script: The Evolved Role of Pharmacy

At Medadvisor, we’re committed to supporting our pharmacy partners as the role of pharmacy continues to evolve.

At the Australian Pharmacy Professional Conference 2026, Aaron D’Souza, Head of Government Programs at Medadvisor was joined by representatives from Heidi AI and Pharmacy Guild of Australia to share insights on how pharmacies are becoming a central hub for patient care — and what this means in practice.  

Pharmacy is evolving rapidly — and this shift presents a unique opportunity to deliver greater patient impact. Through expanded scope of practice services, integrated workflows, and emerging AI-enabled functionality, this session highlights how pharmacies can seamlessly adapt to this evolution while improving patient outcomes and operational efficiency.  

Watch the session below:

Session Overview

Presenter:

• Aaron D’Souza - Head of Government Programs

Session:

• Rewriting the Script: The Evolved Role of Pharmacy

Topics covered:

• The evolving role of pharmacy in patient care 
• The impact of expanded scope of practice services 
• How technology is supporting more efficient workflows 
• The role of AI-enabled functionality in pharmacy 
• Opportunities to improve patient outcomes through innovation
  
  

Curious about our AI partnership? 

Discover how Medadvisor and Heidi are co-designing AI workflows that help pharmacists focus on patients, streamline documentation, and deliver better care. 

Click here to read the full press release.