Download The App
Download The App

Hi there! How can we help you today?

Quick Start Guides

Download and print our easy to follow guides on the key features of PlusOne.


A library of support articles to help you solve any problems you have encountered.

MedAdvisor Academy

Comprehensive learning modules for all pharmacy staff and receive certificates upon completion


Watch our range of on-demand webinars or make a booking for an upcoming webinar, including Get Started webinars for new subscribers.

Covid-19 Support

Learn all you need to know about how to deliver a successful Covid-19 vaccination program in your pharmacy.

Trust & Data Security

Privacy policy, data and security information

Supporting Documents

The Carer Mode Consent Form and other supporting documents for both customers and pharmacies can be found on our Data and Privacy web page. To access these, navigate to the "Privacy Policy & Data Information" section, and you will find a link to download the relevant documents.

Contact Support

Call Us 1300 125 343

We're here weekdays from 9am-5pm (AEST)

Email Us

Send us an email support@medadvisor.com.au

Chat Online

We're here weekdays from 9am-5pm (AEST)

Some kind words

“Team members are always helpful and above all, patient! Always solve the issue. Not long waiting times or call-backs. Very happy with Medadvisor service."

The Bush Chemist Cootamundra

The person who contacted me made sure she understood my problem and then followed through ensuring I was happy with the solution."

Terry (App User)

"Really impressed with the customer service from Medadvisor"

- Sophie (App User)

"Quick response times are always appreciated." 

Community Care Chemist Apollo Bay

"There was a quick response which was much appreciated. My problem is rectified."

Carol Johnstone (App User)

Very Grateful being senior Australia in this time."

Anne (App User)