How to send group App messages through Communications

• In the menu, select Communications

• Select the App messaging tab

• Select the group you would like to message, if you have previously created a group. This step is optional

• Under Step 1 - Determine Patients, select which group you would like to message from the below options e.g All Patients

 Please note: You can manually select patients and filter by the other options.

•  Under Step 2 - Choose Template or Create New Message 

• Enter a Title for your template e.g Flu Template

• In the Body section, type your message and use the template fields to pre-populate text including patients first name and pharmacy name

•  Select which Notifications you would like to send with the message including email and app push notifications. This step is optional 

•  Select the checkbox to Save this message as a template to use again in future? and enter the Name of the template to use in the future.  

• Select Submit

• A pop-up will appear. Select Confirm to send

• You will see a confirmation that your message has been sent successfully. Select OK