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We're here to support you


Your pharmacy plays an important role in the community, and you deserve to have the best possible health management software to support you and your customers.

The below resources are available to help you with the transition to MedAdvisor.

Get Started with MedAdvisor Webinars

Attend the next Get Started webinar to enhance your knowledge and confidence on how to use the MedAdvisor & PlusOne platform.

Quick Start Guides

Download and print our easy to follow guides on the key features of the MedAdvisor software, PlusOne.

MedAdvisor Academy

Comprehensive learning modules for all pharmacy staff and receive certificates upon completion.

Covid-19 Support

Learn all you need to know about how to deliver a successful Covid-19 vaccination program in your pharmacy.


A library of support articles to help you solve any problems you have encountered.

Trust & Data Security

Privacy policy, data and security information

Contact Support

Call Us 1300 125 343

We're here weekdays from 9am-5pm (AEDT)

Email Us

Send us an email

Chat Online

We're here weekdays from 9am-5pm (AEDT)

Some kind words

“Team members are always helpful and above all, patient! Always solve the issue. Not long waiting times or call-backs. Very happy with Medadvisor service."

The Bush Chemist Cootamundra

The person who contacted me made sure she understood my problem and then followed through ensuring I was happy with the solution."

Terry (App User)

"Really impressed with the customer service from Medadvisor"

- Sophie (App User)

"Quick response times are always appreciated." 

Community Care Chemist Apollo Bay

"There was a quick response which was much appreciated. My problem is rectified."

Carol Johnstone (App User)

Very Grateful being senior Australia in this time."

Anne (App User)