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Every year, non-adherence to medication costs lives

Our mission is to improve health outcomes and business results by connecting people, pharmacies and pharmaceutical companies.

Solving a US$600 billion problem

Patients, local pharmacists and big pharma use MedAdvisor to achieve a common goal - improved medication adherence.

Over 3M

MedAdvisor Users

95%

Australian pharmacies use MedAdvisor

97%

App users are more loyal to pharmacy

Our Why

Our co-founder, Josh, watched his mum struggle with more than ten different prescription medicines needed to manage her arthritis and Parkinsons Disease. Living with chronic illness is difficult enough without the added stress of managing multiple medications.

MedAdvisor was started to help people like Josh’s mum take back control and make medication one less thing to worry about. It combines a powerful app designed to help people take and track medications with digital-first pharmacy tools and educational content that improves health literacy and medication adherence.

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Our Values

Solve. For the customer.

Be a good listener and show your understanding.

Our customers are our number one priority. Don’t over complicate and be plain spoken. Be thorough, be thoughtful and do what you say.  For every problem there’s a solution. We are committed to our customer relationships and are there whenever they need us.

Be curious.

We think big and small, but most of all we think simply. A simple thought, a major breakthrough. We ask why?... and why not?  We‘re nerdy... in a good way, as the more we ask the more we learn. We simplify the complex but there’s always room for improvement. The more time we devote to improving our product the more time people have to improve their health

Be joyful.

We love what we do. We turn complex medication management into joyful simplicity. How awesome is that! A seamless solution that’s brings patients and pharmacists together. We never underestimate the importance of what we do. Our solution empowers patients to take control and bring a little joy back to their lives. That’s got to make you feel good!

Be a customer warrior.

If customers didn’t exist neither would we. Fight for them. Our customers are our life. They show their bravery every day. We’ve got their back. And what we provide can give them their life back. Like a trusted friend we fight their battle together side by side.

Be caring

Care for your colleagues and be respectful. Collaborate and be inclusive. Look out for others and show empathy for everyone we touch. There is no place for bullshit or egos. We are authentic and a down to earth bunch. Celebrate all our achievements no matter how small.

Surprise through simplicity

We are passionate about finding simple intelligent solutions to the most complex problems. There is always a simpler way and often when we discover it, it surprises us! We know the more we make things easier for our customers the more they will engage and fall in love with our product. From too hard to too easy, we want to surprise and delight our customers.

The MedAdvisor Way

We are passionate about improving the way medications are managed, to help people make better decisions about their health every day. 

Meet the Team

Rick Ratliff

Rick Ratliff

CEO and Managing Director

Bio | Headshot

Ancila Desai 250 x 250 px (3)

Ancila Desai

Global Chief Financial Officer and Company Secretary

Bio | Headshot

Craig Schnuriger

Craig Schnuriger

Acting Chief Technology Officer

Bio | Headshot

Wayne Marinoff

Wayne Marinoff

President - ANZ

Bio | Headshot

Jamal Butt

Jamal Butt

CEO MedAdvisor UK

Bio | Headshot

Linda Jenkinson

Linda Jenkinson

Non Executive Chairman

Bio | Headshot

Rick Ratliff

Rick Ratliff

CEO & Managing Director

Bio | Headshot

Anthony Tassone

Anthony Tassone

Non-Executive Director 

Bio | Headshot

Sandra Hook

Sandra Hook

Non-Executive Director

Bio | Headshot

Jim Xenos

Jim Xenos

Non-Executive Director

Bio | Headshot

Lucas Merrow

Lucas Merrow

Non-Executive Director

Bio | Headshot

Kevin Hutchinson

Kevin Hutchinson

Non-Executive Director

Bio | Headshot

Kate Hill

Kate Hill

Non-Executive Director

Bio | Headshot

Brent Magun

Brett Magun

Non-Executive Director

Bio | Headshot

Join Our Team

Let's change the way people manage their medication

Join our committed team and make a difference in the lives of people living with a chronic illness.

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Recent Articles

Learn more about advances in medication management and our customer success.