The evolution of the MedAdvisor brand

Our mission

To give people back control of their medications by replacing complexity and confusion with joyful simplicity.

The rebrand process

As companies evolve, their branding should evolve with them. 

MedAdvisor isn’t a start-up anymoreMedAdvisor is installed in over 65% of Australian pharmacies, the app has been downloaded more than a million times and we have offices in Asia, US and the UK. 

It was long overdue for a fresh look. 

Download on Apple Store
Get It on Google Play

Our values

Solve. For the customer.

Be a good listener and show your understanding.

Our customers are our number one priority. Don’t over complicate and be plain spoken. Be thorough, be thoughtful and do what you say.  For every problem there’s a solution. We are committed to our customer relationships and are there whenever they need us.

Be curious.

We think big and small, but most of all we think simply. A simple thought, a major breakthrough. We ask why?... and why not?  We‘re nerdy... in a good way, as the more we ask the more we learn. We simplify the complex but there’s always room for improvement. The more time we devote to improving our product the more time people have to improve their health

Be joyful.

We love what we do. We turn complex medication management into joyful simplicity. How awesome is that! A seamless solution that’s brings patients and pharmacists together. We never underestimate the importance of what we do. Our solution empowers patients to take control and bring a little joy back to their lives. That’s got to make you feel good!

Be a customer warrior.

If customers didn’t exist neither would we. Fight for them. Our customers are our life. They show their bravery every day. We’ve got their back. And what we provide can give them their life back. Like a trusted friend we fight their battle together side by side.

Be caring

Care for your colleagues and be respectful. Collaborate and be inclusive. Look out for others and show empathy for everyone we touch. There is no place for bullshit or egos. We are authentic and a down to earth bunch. Celebrate all our achievements no matter how small.

Surprise through simplicity

We are passionate about finding simple intelligent solutions to the most complex problems. There is always a simpler way and often when we discover it, it surprises us! We know the more we make things easier for our customers the more they will engage and fall in love with our product. From too hard to too easy, we want to surprise and delight our customers.

New brand

The new logo brings forward our heritage to the modern age.  It truly reflects the joyful simplicity of our brand with a friendlier, more approachable logo that represents our brand personality, while remaining recognizable to our existing customers. 

It’s a better version of ourselves. 

Download on Apple Store
Get It on Google Play

Our rollout plan

Our team is working to apply the new identity across the entire business as quickly as possible, but you may see our old and new brand in use at the same time.

So far, we’ve updated our website, social media profiles and email communication. The app and other touchpoints are in progress and will fit the new brand style soon.

Don’t worry if you see our old logo and branding - know that we’re working on it.

We are still your reliable partner and we’re here for you.

FAQ for MedAdvisor pharmacies

We're here to help

If you need support with using the app, accessing information on our website or anything else, our customer service team is ready to help you.

Call Us 1300 125 343

We're here weekdays from 9am-5pm (AEST)

Email Us

Send us an

Chat Online

We're here weekdays from 9am-5pm (AEST)

Join Our Team

Let's change the way people manage their medication

At MedAdvisor we are about helping people achieve better health.