Overcoming Objections

Learn how to adapt a customers perception of digital health into a long term, positive experience with MedAdvisor.

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How to approach customers

With many features and benefits of MedAdvisor, it can be overwhelming to articulate which is best to discuss first with a customer. During this session we'll give you tips and tricks of how to confidently introduce and connect customers with MedAdvisor.

Learn how to handle objections

Being rejected can be daunting, however through role-play we will show you how to effectively push through, how to adapt on the spot and keep the conversation open. 

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“I believe strongly that the benefits patients look for in the app, is the convenience of not having to wait in the store and the ability to care for others through the carer mode.”

Pharmacist, VIC

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